Pakhi Trip CRM is the most feature-rich travel agency CRM in India built to manage every part of your business from first enquiry to final payment, all from one powerful platform.
Pakhi Trip CRM's 150+ features are organized across 12 core modules designed exclusively for travel agencies, tour operators and DMCs. Unlike generic CRM software, every feature in Pakhi Trip CRM was built to solve a real problem faced by travel professionals. From automated follow-up reminders to multi-currency GST invoicing, from B2B agent portals to WhatsApp AI chatbot automation Pakhi Trip CRM covers every workflow in a modern travel business.
The foundation of your travel business operations manage every query, quotation and booking from a single, powerful dashboard.
Capture leads from all sources website, WhatsApp, email, Facebook, Instagram. Assign to agents, set priorities, track status and never miss a follow-up. Smart pipeline view with conversion analytics.
Create stunning, day-wise itineraries in minutes. Add hotels, activities, transfers, flights and images. Share as a branded PDF, email or WhatsApp link. Clients can approve online with digital signature.
Build complete hotel + flight + transfer + sightseeing quotations. Auto CGST, SGST, IGST and TCS calculation. Multi-currency support: INR, USD, AED, THB, SGD, EUR. One-click professional PDF generation.
Handle multiple visa applications simultaneously. Stage-wise tracking: Applied ? Document Check ? Embassy ? Approved ? Delivered. Country-specific document checklists with auto-deadline reminders.
Never miss a follow-up again. Auto-schedule reminders via WhatsApp, SMS and email. Overdue alerts, departure day notifications, payment due reminders all automated without manual effort.
100% GST-compliant tax invoices with CGST, SGST, IGST and TCS. Proforma invoices, payment receipts, supplier vouchers. Trip-wise P&L reports and financial dashboards built-in.
Generate hotel, transfer, sightseeing and flight vouchers. Send individual or combined voucher packs to clients and suppliers. Fully branded with your agency logo and contact details.
Build your hotel, destination, activity, transfer and guide master library once reuse across all quotations instantly. Rates, room types, inclusions and images all stored and auto-populated.
Send booking confirmations directly to suppliers from the CRM. Track supplier responses and confirmations. Manage hotel allotments, contracts and expiry alerts in one place.
Pakhi Trip CRM v6 introduces cutting-edge AI, workflow automation and integrations that save your team hours every single day.
Deploy a 24/7 AI chatbot on your WhatsApp Business number. Auto-respond to enquiries, capture lead details, send itineraries, share payment links and update booking status all without human intervention.
Create powerful automation flows: send WhatsApp/email/SMS automatically when a query is created, when payment is received, or when departure is 3 days away. Build unlimited automation rules.
Set intelligent pricing rules seasonal rates, advance booking discounts, PAX-based pricing, weekend surcharges. The system auto-calculates correct prices based on booking date and travel date.
Search live Amadeus GDS flights with real-time availability and pricing. Apply markup, add directly to query. Track PNR, ticket numbers and booking status per passenger.
Create fixed departure group tours. Manage seat inventory, waitlists, participant manifests and day schedules. Automated pre-departure communication to all participants.
Build any report you need with custom filters, date ranges, groupings and visualizations. Schedule reports to auto-email to management daily, weekly or monthly.
Define custom commission rules for agents, channel partners and staff. Auto-calculate commissions on every booking. Bulk payment approval with full audit trail and payment history.
Upload and manage supplier contracts with validity dates, rates and room allotments. Get alerts before allotment expiry. Track used vs available inventory in real time.
Serve international clients in English, Hindi, Arabic (RTL) and French. Manage multiple office branches and teams from a single central admin panel with branch-wise reporting.
Dedicated portals for your agents and clients giving them self-service access while keeping your team in full control.
From petty cash to P&L reports Pakhi Trip CRM handles every financial workflow your travel agency needs to run a profitable business.
Tax invoices, proforma invoices with auto CGST, SGST, IGST and TCS. 100% GST compliant, ready for filing.
See profit and loss per trip, per month, per agent. DSR, sales reports and financial dashboards with charts.
Track daily petty cash, office expenses and vendor payments. Full audit trail with expense categorization.
Store passports, visas, insurance and travel documents securely with expiry date alerts for each client.
Define custom roles with granular permissions. Sales, operations, accounts each sees only what they need.
Every action tracked with user, timestamp and change details. Complete accountability across your entire team.
Manage multiple office branches and teams from a central panel. Branch-wise revenue and performance reports.
Add internal notes on any query, assign tasks to team members, comment threads and @mentions for collaboration.
See why travel agencies choose Pakhi Trip CRM over Salesforce, Zoho CRM or custom Excel sheets.
| Feature | Pakhi Trip CRM | Generic CRM (Salesforce/Zoho) | Excel/Manual |
|---|---|---|---|
| Travel-Specific Itinerary Builder | Included | Not Available | Not Available |
| B2B White-Label Agent Portal | Included | Custom Dev Required | Not Available |
| Visa Application Tracking | Included | Not Available | Not Available |
| GST Invoice (CGST/SGST/IGST/TCS) | Auto-calculated | Manual Configuration | Manual Only |
| WhatsApp AI Chatbot | Included | Extra Paid Add-on | Not Available |
| Multi-Currency Quotation | 10+ Currencies | Basic Only | Manual |
| India-Specific Support | MonSat, 9AM7PM | International Support | None |
| Starting Price | ?999/month | ?5,000+/user/month | Free (but inefficient) |
Our travel tech experts will give you a personalized walkthrough showing exactly the features relevant to your business type and size.